Connecting a Custom Domain

Overview

Connect your own custom domain so your SmartlyQ workspace lives on a web address you control - for example app.yourbrand.com instead of the default. This is a key part of presenting a fully branded experience to your clients and team.

Where to find it

Open Settings from the sidebar, then select the Domain tab.

The Branded Domain settings

Connecting a domain

  1. Enter the domain (or subdomain) you want to use, such as app.yourbrand.com.
  2. SmartlyQ shows you the DNS record to add.
  3. Add that record with your domain registrar or DNS provider.
  4. Come back and finish the connection - SmartlyQ verifies the record and issues a secure certificate automatically.

Once verified, your workspace is reachable on your own domain, and it appears in the Connected Domains list.

Tips

  • Use a subdomain like app. or go. so your main website keeps working normally.
  • DNS changes can take a little time to propagate - if verification doesn't succeed immediately, wait a few minutes and try again.
  • Pair it with whitelabel branding (logo and colours) for a completely branded client experience.